Archive for Analytics

The State of Social Gaming

We had a great time at InterPlay last Thursday! Special Thanks to Bret Terrill for inviting us :)

Check out the first 25 minutes of our keynote here.

Brief Summary:

  • Page View (Impression) Multiple
    average # of page views per daily active user

    To focus the discussion, we introduced this metric in viewing social games.

  • Social Gaming is HOT: Compared to Messaging apps (3x page view multiple) and Dating apps (20x multiple), social gaming apps are seeing, on average, a 50x multiple compared to other categories.
  • Relative Metric Comparisons Matter: It’s not just about “Daily Active Users” (unique visitors / day). It’s not just about “Page Views” or “Avg Page Views per Daily Active User.” Different gaming apps do better depending on which metric you are looking at. It’s about looking at all these numbers in relation to the rest to see the bigger picture. At dA, we are all about understanding and analyzing the global data set.
  • Increased gaming complexity: All apps follow an app life cycle - the rise, the plateau, the fall. The rates of growth and decline vary immensely depending on the nature of the application. At dA, we are seeing more complex, deeper game mechanics develop and evolve over time on the Facebook Platform, all of which are leading to higher engagement.
  • Shift in traditional gaming audience: Social games are targeting a much broader audience than ever before. Yes, there is a 37-year-old woman in Ohio who is petting her virtual pet for 3 hours each day.
  • Time to focus on Gen 3.0 Games: We talked about Gen 1.0. We’re seeing the rising players in Gen 2.0. Now, it’s time to focus on today and what will be coming in the future.

What’s Next

- We’ll be speaking on June 5th at the Social Media Business School event in LA. Don’t worry - we never give the same talk twice. New insights everytime.
- We’ll be relocating to San Francisco! :)
- Yes, per the Q&A discussion at Interplay, we are working on something big and an extension of dA to be released in the upcoming months. Stay tuned for the details :)

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Analytics for Social Networking Apps

We spoke on the analytics panel at the SocialMedia Business School event last week in SF. It was a smaller, close-knit crowd, but there were some great discussions ranging from analytics to brand advertising. Check out this blog post for a summary of notes.

Just wanted to re-highlight a few key points we touched on in this panel:

  • Virality (”k-factor) as the new metric: What is fundamentally different between social networks and the web? It’s the power of the social graph and friend relationships in itself. At dA, we measure the “k-factor” of apps. K-factor is the average number of friends invited by each user who already is an app user. So, a k-factor of 1 means that your app essentially is on a path to double (since each user is inviting on average another user).
  • Moving the “Referral” stage forward: How do you maximize virality? By focusing on the referral stage as the primary driver for app growth.
  • At dA, we like to think about traditional “frameworks” in novel ways. In this case, what if you took the “Referral” stage and moved it forward — even before a user is activated? This is essentially what “forced invite” apps on Facebook do, and it’s why they “work.” By doing this, these apps maximize the number of the friends each user touches. Once this stage is maximized, each proceeding stage (retention, for instance) is maximized as well. The more friends that are referred, the more there are to be engaged.

    Of course, forced invite apps are no longer permitted on Facebook. Even still, for the new era of apps, moving referral ahead of retention is still a highly effective technique.

  • Importance of seed groups for viral growth: At dA, we are also app developers — purely to better improve our analytics product offerings. Why? We believe it’s critical to understand the pain points of developers as well as understand viral / engaging strategies used by applications in order to produce the best tools for developers to use. One case study we did recently was take two identical applications and seed them from two different user bases. The outcome? 20,000 vs 500 daily active users. Bottom line: your users matter.

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Case Study and Interview: Scrabulous …and Social Metrics

Last week, we Skyped our way to India to speak with Rajat Agarwalla of Scrabulous. Rajat and Jayant have turned their email version of Scrabulous.com into a very engaging, Facebook game, capturing a large fanbase. They’ve spent a great deal of time on building a strong user community and listening to feedback. For more details behind the Scrabulous story, check out our Scrabulous case study.

In our interview, Rajat shared some of his thoughts on analytics pertaining to the Facebook space.

“Well, in the Facebook space, the number of installs isn’t really that meaningful. Instead, we really track app activity, such as return usage. In fact, even metrics measured on a daily basis really aren’t that useful.”

Bingo! The insight we’ve gathered from testing our own analytics suite at dA has showed very cyclical patterns. That’s why at dA, we are working on changing the way we typically “view” Facebook applications.

Even “daily active users” is not meaningful enough. Because of the viral nature of apps, most daily active users could just be “new” users rather than returning. Our direct measurement analytics tool will be focusing on social networking-specific metrics like virality (”k factor” - for each user, the number of new users resulting from that user) and engagement (return usage). Over the next couple of weeks, we will be sharing more details on this so stay tuned!

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Facebook App Category Analysis: Wall Apps, Dating, and Games

As promised earlier, we’ll be taking a closer look at the Facebook app economy on a category-level, looking at trends between different categories or “types” of applications.

To start, we’ve chosen to display advanced stats for 3 categories: wall apps (the most popular), dating (the most ‘crowded’), and games (highest engagement based on % daily active).

Wall Apps

The data shows that Wall apps are split fairly evenly between males and females. Please note, however, that we did include Honesty Box in this category as well.

Dating Apps

It’s not surprising to see that the highest affinity category to Dating is Cars, given that Dating is slightly more “male.”

Games Apps

Games have a more “male” audience (not too surprising). Note, the actual percentage may actually be much higher, given that our games categories only has 3 apps, and Scrabulous is one of them (e.g. word games tend to have a larger female audience). For more analysis on game apps, take a look at Bret Terrill’s post. Bret has taken our “advanced stats” and performed his own analysis on the top 3 game developers on the Facebook platform. This is precisely the kind of insight and analysis that dA wants to provide to developers and the larger community. We definitely love to see more people look at our data and draw their own conclusions.

Notes and Considerations

  • Data is dependent on our categorization procedure — specifically, which apps we’ve included in each of the categories. That being said, we only have chosen to look at the top apps on our Leaderboards in order to ensure that our data is statistically significant.
  • Data is a “snapshot” overview of the economy and time-sensitive since our Leaderboards change over time.
  • Data is biased towards users who have installed the app and may not necessarily reflect true “daily active.”
  • Data is currently heavily based on US users, so data will be skewed for apps with a heavy non-US userbase.

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Facebook App Economy: Trends & Opportunities

At dA, we’ve been working closely and analyzing the rich dataset from the Facebook application economy. In future blog posts, we hope to share some of this information with the larger community as we feel it can help developers and investors, whether it is to make more sense out of all this data or identify potential (or overlooked) opportunities.

Last week, we released our Advanced Stats feature to identify interesting trends (app overlap and app affinity) for a specific application. Now, we’re moving to the category level, looking at patterns between similar “types” of applications — be it dating, games, or movies.

Most Popular Types of Applications on Facebook

There’s a snapshot view of the overall Facebook app economy ranked by most popular “category” (or type of app installed):

dA | Most Popular Facebook App Categories

Methodology

We grouped the top apps from our Leaderboard into 13 custom categories (the 12 shown above and “Mobile”). We did not use the categories provided straight from Facebook as we know these are provided by the developer and have inherent biases. This is one of the reasons why dA feels strongly for having a third-party provide analytics to social networking applications.

The Big Trends

  • Facebook is a “communication platform.” The top 3 app categories are essentially all variations of lightweight messaging. At its a core, a poke, a gift, or a wall post are all direct one-to-one interaction between two people. Also note that these are all extensions of the original features of Facebook. (Related link: “3 ways that social networks are different from other forms of online communication“)
  • Facebook is about friends. Friend group apps, such as like Top Friends, Entourage, and Circle of Friends, are inherently viral apps by nature. It’s also something we are all used to (like how instant messenger buddy lists work). It was only later that Facebook introduced the concept of “Friend Lists.”
  • Facebook is about having FUN. The majority of users are not joining to be “serious.” Entertainment (music, movies, and games) is their top priority with music (by iLike) and movies (by Flixster) as the two dominating categories. This trend very much echoes the real world as well. It’s interesting that these two categories are pretty much “owned” by only 1 player (as opposed to games with multiple developers). Does this mean there’s no more room for another highly successful movies or music app?
  • Dating is becoming the hottest (and crowded) market. It’s not a surprise that a good number of the developers we’ve interviwed had either developed, are developing, or thought about developing a “dating” app at some point. While only 9% of Facebook users have installed 1 dating app, there are already 12 top apps inside this category. This shows that multiple apps can be successful in any given category. However, whether or not this is sustainable over the long-term is a different story.
  • Games and “cause” apps are also hot. As noted by Lightspeed Venture Partners’ Jeremy Liew, social gaming is quickly becoming a very attractive market on Facebook. These casual gaming apps, ranging from Scrabulous to Texas Holdem Poker, have very high engagement compared to other apps. “Cause” type apps are also very popular, though this category may be overlooked compared to most. Interestingly enough, this was one of the reasons (Lil) Green Patch got started.

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Advanced Stats Beta Access!

Hey guys! We’ve been quite busy on our end but wanted to keep everyone posted on our updates.

So, this past Monday, we released our “Advanced Stats” (featured on Mashable!) for public private beta access. Use the promo code “mashable1000″ upon logging in to view these stats.

Here’s a quick preview for “Top Friends”:

This is just the beginning of our backend analytics capabilities. There’s a lot of rich data that exists on social networks that is still untapped, so stayed tuned for more…

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